Shipping policy
Thank you for shopping with us! Here's everything you need to know about our shipping policy:
Processing Time:
Orders are typically processed within 4-6 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotions.
Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).
After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website.
Shipping Methods:
We offer standard shipping
Estimated Delivery Times
Delivery times vary depending on your location
SHIPPING TIMES does not include weekends/public holidays
Please note that these are estimated delivery times and actual delivery may vary due to factors beyond our control, such as customs delays or extreme weather conditions.
Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by entering the tracking number on our website or on the carrier's website.
International Shipping:
We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.
Order Modifications:
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been shipped, we are unable to make any changes.
Lost or Damaged Packages:
In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.
Returns and Exchanges
Please refer to our Returns & Exchanges Policy for information on how to return or exchange an item.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at Email:kairoonlinemarket@gmail.com
Customer Service Phone Number: +1(830) 320-4434
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